Legal
Refund & Cancellation Policy
Fourteen days, no questions asked. Cancel whenever you like.
Last updated 5 October 2026
14-day refunds
If Pro is not for you, ask for a refund within 14 days of any charge (your first purchase or a renewal) and you will get it in full. No questions asked. Email us, or reply to your receipt, with your order ID.
Duplicate or mistaken charges are refunded in full at any time.
How refunds are paid
Refunds are issued by Dodo Payments, our Merchant of Record, to your original payment method. Depending on your bank this usually takes 5 to 10 business days.
What happens after a refund
Your licence key is revoked, so it can no longer be activated, and you agree to stop using the Pro features it unlocked. The Free tier keeps working, and nothing on your machine, including your photos, is touched.
Cancelling a subscription
Cancel at any time from the link in your Dodo Payments receipt or customer portal, or by emailing us. You will not be charged again, and Pro stays active until the end of the period you already paid for.
After the 14-day window we do not refund the unused part of a period.
Free-preview users
If you used LL Agent during the free preview, you keep Pro free permanently. You are never charged, so there is nothing to cancel.
Contact
Email mayankpandeydk123@gmail.com or use the contact form.